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Top 10 Q and A


Q: What day do you pick up in my neighborhood?

A: We pick up the same day every week depending on the neighborhood you live in.


Q: What time do you pick up?

A: We start picking up at 7:15 a.m. and have everyone picked up by 10:00 a.m.


Q: When do I get my cleaning back?

A: The next day! We start delivering back around 5:00 p.m.


Q: What if I don’t have something next week?

A: We automatically drive by your house every week. If you don’t have an order, then you don’t put your bag out. No need to call or schedule.


Q: What if I’m not there when you deliver?

A: Because of our system, you don’t need to be home when we pick up or deliver. We provide a wreath hanger for your door that we hang your order on and then ring your doorbell to alert you if you are home.


Q: How do I pay?

A: We have a service called EasyPay, (view or print the form) which automatically debits your checking account once a month on the date you choose.


Q: Where are you located?

A: Our plant is on South 48th street, but because Taken to the Cleaners only does pick-up and delivery, we don’t have a store front drop off.


Q: Do you do alterations?

A: Yes, and repairs. We also automatically replace buttons on men’s shirts free of charge.


Q: How much is your service?

A: We charge per item, there is no delivery charge.


Q: What do I need to do to get started?

A: Complete this form, call or email. We need your name, address, phone number, email address, starch preference and an indication if you want garments automatically repaired or not if we find something.


Items of Interest

How would you like to add twentyfive people to your sales force for the price of one?

Come visit our Business Networking International (BNI) group Tuesday at the Top, Tuesdays at 11:30 am-1:00 pm at the Hy-Vee upstairs meeting room at 51st and "O".

Learn how to build a sales force of professionals you can trust to deliver your message to their spheres of influence.

We will train you on how to educate others as to what type of client or customer you want to reach. We'll teach you how to speak in front of small groups and effectively describe your business to them in under a minute. We'll show you how to communicate your business model and advantages you offer in 12 minutes.

We'll teach you how to build professional relationships that will bring you business and most importantly we"ll train you to look for opportunities to expand your business.

BNI operates by the givers gain philosophy. If I refer business to you, you will in turn refer business to me.

Come visit us, but only if you want to have fun and add customers to your business.

Taken to the Cleaners is looking for new customers. If you are a current customer and have had another professional move into your neighborhood lately, let us know. If we sign them up for our super next day delivery service, you will receive $20 off your next statement. $10 when they sign up and another $10 when they reach $40 of service in the month. Call or email today.
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